Former Infosys CFO Mohandas Pai criticized IndiGo airlines for leaving passengers on flight 6E 7407 without air conditioning on a hot Bengaluru tarmac, calling for a change in protocols. The incident sparked discussions about passenger comfort,

In a recent incident that has drawn significant attention, Mohandas Pai, former CFO and Board Member at Infosys, criticised IndiGo for its poor treatment of passengers. Pai took to social media to share his experience on flight 6E 7407,

In a post on X, Mohandas Pai strongly criticised IndiGo for leaving passengers on the tarmac without air conditioning.

T V Mohandas Pai criticized Indigo Airlines on social media for inadequate air conditioning aboard flight 6E 7407 in Bengaluru, claiming relief came only after passenger protests. An Indigo source clarified that ATR aircraft AC systems operate only in flight due to design limitations.

T V Mohandas Pai criticises Indigo Airlines for inadequate air conditioning and poor passenger treatment during flight 6E 7407 in Bengaluru.

Mohandas Pai's criticism comes on the heels of a damning assessment of IndiGo’s customer service in a recent survey by European claim processing agency AirHelp.

A recent incident has put India’s budget airline IndiGo under scrutiny after a passenger, Mohandas Pai, a Padma Shri Awardee and former CFO and Board Member at Infosys, accused the airline of failing to provide basic amenities during a flight delay.

Passengers on flight 6E 7407 in Bengaluru were left without air conditioning while sitting on the tarmac in sweltering heat, Mohandas Pai complained in his post.